An investigation on how patient satisfaction relates to nursing team characteristics and patient care quality indicators
碩士 === 長庚大學 === 管理學院碩士學位學程在職專班醫務管理組 === 99 === In healthcare industries, medical staffs have high frequency of direct contact with patients to provide their services. Therefore, patient satisfaction is not only one of the most important indicators about medical care quality, but also the essential c...
Main Authors: | Chih Lien Liu, 劉芝蓮 |
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Other Authors: | H. M. Tseng |
Format: | Others |
Published: |
2011
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Online Access: | http://ndltd.ncl.edu.tw/handle/49335865422908033435 |
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