Toward a systematic framework for research on Service Innovation

Toward a systematic framework for research on Service Innovation

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碩士 === 元智大學 === 經營管理碩士班(企業管理與服務科學學程) === 98 === The service-dominant logic provides to do a systematic framework for research on service innovation. The purpose of the systematic framework among authors is tried to build service innovation construct. Therefore, in this article, I studied major findi...

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Main Author: Enkhzaya Ganbaatar
Other Authors: 彭奕農
Format: Others
Language:en_US
Online Access:http://ndltd.ncl.edu.tw/handle/03964664621885848020
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spelling ndltd-TW-098YZU058360052016-03-04T04:15:04Z http://ndltd.ncl.edu.tw/handle/03964664621885848020 Toward a systematic framework for research on Service Innovation Toward a systematic framework for research on Service Innovation Enkhzaya Ganbaatar Enkhzaya Ganbaatar 碩士 元智大學 經營管理碩士班(企業管理與服務科學學程) 98 The service-dominant logic provides to do a systematic framework for research on service innovation. The purpose of the systematic framework among authors is tried to build service innovation construct. Therefore, in this article, I studied major findings and limitations of service innovation research and showed more customer-centric view of service innovation. Finally, I present solutions and give suggestions on measurement tools of service innovation, customer level research of service innovation and conceptualization of radical service innovation to resolve problems of service innovation research and give a right direction for the next researchers 彭奕農 學位論文 ; thesis 65 en_US
collection NDLTD
language en_US
format Others
sources NDLTD
description 碩士 === 元智大學 === 經營管理碩士班(企業管理與服務科學學程) === 98 === The service-dominant logic provides to do a systematic framework for research on service innovation. The purpose of the systematic framework among authors is tried to build service innovation construct. Therefore, in this article, I studied major findings and limitations of service innovation research and showed more customer-centric view of service innovation. Finally, I present solutions and give suggestions on measurement tools of service innovation, customer level research of service innovation and conceptualization of radical service innovation to resolve problems of service innovation research and give a right direction for the next researchers
author2 彭奕農
author_facet 彭奕農
Enkhzaya Ganbaatar
Enkhzaya Ganbaatar
author Enkhzaya Ganbaatar
Enkhzaya Ganbaatar
spellingShingle Enkhzaya Ganbaatar
Enkhzaya Ganbaatar
Toward a systematic framework for research on Service Innovation
author_sort Enkhzaya Ganbaatar
title Toward a systematic framework for research on Service Innovation
title_short Toward a systematic framework for research on Service Innovation
title_full Toward a systematic framework for research on Service Innovation
title_fullStr Toward a systematic framework for research on Service Innovation
title_full_unstemmed Toward a systematic framework for research on Service Innovation
title_sort toward a systematic framework for research on service innovation
url http://ndltd.ncl.edu.tw/handle/03964664621885848020
work_keys_str_mv AT enkhzayaganbaatar towardasystematicframeworkforresearchonserviceinnovation
AT enkhzayaganbaatar towardasystematicframeworkforresearchonserviceinnovation
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