A Study on the Influence of Leadership Styles, Organization Culture,and Information Culture upon the Knowledge Management Effect in Revenue Institutions

• Main Authors: Mei-Li Lee, 李美莉
• Other Authors: 林玥岑
• Format: Others
• Language: zh-TW
• Published: 2010
• Online Access: http://ndltd.ncl.edu.tw/handle/22497830884508330300

碩士 === 元智大學 === 管理研究所 === 98 === With the rise of knowledge economy, the government’s mission, roles, power and responsibility have undergone substantial change. How to make the recessive knowledge that is highly valuable to the revenue organizations sustainable is essential to reducing mistakes, shortening the time for checking tax, increasing the efficiency of taxation, and improving revenue service. The research aims to investigate the correlations among the styles of leadership, organization culture, information culture, and the effect of knowledge management. 312 valid responses were collected using questionnaires. The results show that the Revenue Service is a typical public institution with lower mobility and higher degrees of compliance among the staff compared to private organizations. The basic revenue offices comply with the policies set up by the upper levels. Therefore, as long as the policies are directed to develop positive and open organization culture and information culture, their impacts upon the effect of knowledge management.