Using the Kano Model to Investigate the Service Quality Attributes Concerning International Backpackers
碩士 === 元智大學 === 工業工程與管理學系 === 98 === This study firstly aims to demonstrate the impact and the beneficial implications that international backpacker will generate to developing and developed countries. Furthermore, this study seeks to contribute to the lack of backpacker‟s service quality literature...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Published: |
2010
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| Online Access: | http://ndltd.ncl.edu.tw/handle/59971875927889942957 |