Service-Quality-Oriented Process Reengineering Model for Property Management
碩士 === 淡江大學 === 土木工程學系博士班 === 98 === Due to nature of service orientation, property management companies commonly pursue high service quality. Slince the property management has heterogeneous customers and the intangible natural of services, the difficulty of service quality comtrol and management i...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2010
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| Online Access: | http://ndltd.ncl.edu.tw/handle/76726896481948089129 |