A Study of the Relationships among Service Quality, Perceived Value, Customer Satisfaction and Customer Loyalty in the Car Repair Service centers
碩士 === 南台科技大學 === 商管專業學院 === 98 === Getting into the car repair and maintenance industry is not a difficulty; however, the characters of technical, complicated, and professional services are needed. In the past, the manufacturer service and private-owned auto repair centers dominates the industry. N...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2010
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| Online Access: | http://ndltd.ncl.edu.tw/handle/04642732560723157009 |