Investigation of improving strategy towards customer-complained defective products in the electronic manufacturing industry
碩士 === 南台科技大學 === 商管專業學院 === 98 === To establish an effective management process for customer claim is an important assessment for an organization to be able to continuously improve itself and to higher its customer satisfactions. This investigation had used Analytical Hierarchy Process (AHP) to in...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2010
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| Online Access: | http://ndltd.ncl.edu.tw/handle/96331788305560005349 |