The Study of Online Shopping Service Quality by Fuzzy Theory
碩士 === 聖約翰科技大學 === 工業工程與管理系碩士班 === 98 === In recent years, as the popularity of Internet network and the rapid growth of online store, online shopping has become consumers’ favorite buying channel. How to provide a satisfactory quality of service to attract more consumers has become a very important...
Main Authors: | Mei-Chiu Peng, 彭梅秋 |
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Other Authors: | Hung-Jen Chen |
Format: | Others |
Language: | zh-TW |
Published: |
2010
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Online Access: | http://ndltd.ncl.edu.tw/handle/91818389699512756597 |
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