The Study of Online Shopping Service Quality by Fuzzy Theory

碩士 === 聖約翰科技大學 === 工業工程與管理系碩士班 === 98 === In recent years, as the popularity of Internet network and the rapid growth of online store, online shopping has become consumers’ favorite buying channel. How to provide a satisfactory quality of service to attract more consumers has become a very important...

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Bibliographic Details
Main Authors: Mei-Chiu Peng, 彭梅秋
Other Authors: Hung-Jen Chen
Format: Others
Language:zh-TW
Published: 2010
Online Access:http://ndltd.ncl.edu.tw/handle/91818389699512756597