Integrating the Kano’s Model into QFD for Service Quality of the Essential Oil Industry
碩士 === 東吳大學 === 國際經營與貿易學系 === 98 === In recent years, the applications of aromatherapy such as cancer, psychosis and chronic ailment care are getting more and more popular. The competition of the essential oil industry is also becoming fierce. Therefore, how to promote a firm’s service quality has b...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2010
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| Online Access: | http://ndltd.ncl.edu.tw/handle/98620324479711850908 |