Internet Community Specialists Assessment Model - an example in Blue Shop

• Main Authors: Chou-Kun Fan, 周昆範
• Other Authors: Yann - Jong Hwang
• Format: Others
• Language: zh-TW
• Published: 2009
• Online Access: http://ndltd.ncl.edu.tw/handle/63238751337513985217

碩士 === 中國文化大學 === 資訊管理研究所 === 98 === Since the rise of the Internet community, a number of different topics of virtual communities have been established. While the members of the community by sharing rule within the norms, not only can increase their level within the community, but also become a spokesman of the community. However, the mechanism of these assessments are mostly members of the community in assessing the circumstances involved in the discussion, but how to find experts within the community members and the most contribution to the community of concern to the operators. The main purpose of this study lies in modifying the professional community members’ specialist level of assessment models and to identify the real contribution of the community members. First, the research methods through data collection and observation, to aggregate the existing community members rating system and then refer to the relevant literature. To identify members of the expert assessment model indicators, and then for the case analysis of past patterns of experts to assess and make model changes, then a questionnaire to gather expert opinions, the weight of various indicators of the distribution. Finally into the case and so model assessment within a community member of the expert levels, and subject to assessment of member satisfaction surveys conducted. The results has provided a community assessment of the operators to improve.