A Study on Military Outsourcing Projects Risk Factors and Crisis Process Model – Take “The 3rd Generation Automatic Air Defense System Program of Air Force” as Example.

• Main Authors: CHIEN-CHIA WU, 吳建家
• Other Authors: Shang-Wu Yu
• Format: Others
• Language: zh-TW
• Published: 2010
• Online Access: http://ndltd.ncl.edu.tw/handle/80077481560342628139

碩士 === 國立臺灣科技大學 === 資訊管理系 === 98 === Most of military weapons or systems in Taiwan are acquired from the “outsourcing” approach. Since technologies and project managements are mostly controlled by outsourced company, this kind of invisibility increases management difficulty for responsible military organizations in purchasing and contract supervision. In this case, the outsourced project is generally not delivered within the contractual schedule, quality or even budget. The more Hi-Tech weapon systems, the higher potential risks in the acquisition. Many differences between buyers and sellers in term of their organizations, managements, specialties and even the cultures can result in unsymmetrical information sharing. Especially a large project is normally divided into several smaller projects or even sub-contracted to other specialty companies; all of these could make project management more complex and even more difficult to manage. This study selected an existing large system project from the air force, and further divided the acquisition lifecycle of this program into 3 phases, “project establishment”, “system engineering”, and “implementation”. This study used the method of “secondary data analysis” in data sorting and literature analyzing, and made the conclusions by implementing some interview techniques in order to further understand the various issues, risks, and potential crisis involved among the project management. A “crisis process model” is also established in order to mitigate any high program risk items in schedule, quality or cost incurred during the project. The intention is to implement such mechanism and management model in order to effectively increase the probability of program success, and reach the goal of outsourcing project, a "win-win" solution for both sellers and buyers.