The Influence of Customer Behavior on Penalty─ A Case Study: Penalty of Default Payment from Taipei Water Department

碩士 === 國立臺灣科技大學 === 企業管理系 === 98 === This research is an empirical research of the effectiveness of design of Default Payment System basis the situation and data of Taipei Water Department, and it tried to find out the change in customer behavior and the intensity of effect as result of Default Paym...

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Bibliographic Details
Main Authors: Min-mei Lin, 林明美
Other Authors: Ming-yih Yeh
Format: Others
Language:zh-TW
Published: 2010
Online Access:http://ndltd.ncl.edu.tw/handle/36476010532909729574