| Summary: | 碩士 === 臺灣大學 === 國際企業學研究所 === 98 === This thesis is from cloud computing and customer relations management to study innovation and experience of cloud computing service. In under the high in the cloud computing new opportunity with the strategy application, how extends the company core competence, Groundswell management to understand customer inside fast, toward social organization to have passion, and forming in new business model, moreover how to do competitive-cooperative with new company-TCloud, achieves the commercial goal, lets the customer have the brand-new high in the cloud computing service experience.
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