Organizational Change of Industrial Information Service Institution－A Case Study on IEK/ITRI

• Main Authors: Ming-Kuey Lin, 林銘貴
• Other Authors: 陳家聲
• Format: Others
• Language: zh-TW
• Published: 2010
• Online Access: http://ndltd.ncl.edu.tw/handle/36436890035942404744

碩士 === 臺灣大學 === 商學研究所 === 98 === The study aims to discuss organization change of an industrial information service institution. There are two research purposes：1) to track the development of industrial information service system in Taiwan, both from the supply and demand side of the industry; and 2) to present a case study on the organizational change of Taiwan industrial information service institution for future reference. A chosen case IEK, the institute which had its organization change progress between in 2006-2008, was being closely monitored by a frame of reference based on those theory of definition of organization change, motive, steps taken and obstruction for the change, etc. This study also analyze on the development of Taiwan manufacturing and industrial information service industry, to give a thorough background understanding of the case analysis. We discover that the important factors of organization change in an industrial information service institution includes establishing consensus on vision and goal, measuring the obstacles and benefits induced by organizational changes, formatting a successful paradigm, considering customer service interface, setting up problem solving mechanism, and administering the employee competency.