The Study on the Relationships among Service Encounter, Customer’s Satisfaction and Willingness to Return : An Example of Penghu Hospital
碩士 === 國立澎湖科技大學 === 服務業經營管理研究所碩士在職專班 === 98 === Has implemented the healthy insurance systems of the whole people since 1995, people see the doctor unrestrictedly and can choose the healing hospital which they like. The market of medical business is selected by the people and the management of t...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2010
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| Online Access: | http://ndltd.ncl.edu.tw/handle/90309103611543403457 |