Employees' self-efficacy, Green stationery procurement performance and Usage satisfaction in the public sector.

• Main Authors: Chi-Tien Chen, 陳其典
• Other Authors: Ying-Wei Wang、Yin-Yui Cheng
• Format: Others
• Language: zh-TW
• Published: 2010
• Online Access: http://ndltd.ncl.edu.tw/handle/73541995724169112828

碩士 === 國立澎湖科技大學 === 服務業經營管理研究所碩士在職專班 === 98 === This research intends to investigate the current rise in environmental awareness, and the Green movement that is trending in the world today. The public sector is promoting the conservation of energy, and trying to discover what would be the key factor in succeeding. Therefore, this research aims to discuss the public sector’s handling of the situation of actual business’s green stationery tools, and discuss how the public sector will increase Green stationery procurement performance. It will look into how it can cooperate with and promote the Green movement, Employees' self-efficacy, Green stationery procurement performance and Usage satisfaction in the public sector, and whether or not its effect is visible. This research concerns self-efficacy, Green stationery procurement performance and the degree of user satisfaction, and how it becomes the infrastructure, and the target of the public sector staff. This study incorporated random sampling from written surveys. Out of the 440 surveys issued, 368 were collected and provided useful data. All of the usable data included descriptive statistics, factor analysis, and reliability analysis. The results of the outcome are: 1. The variables of self-efficacy have visible effects on the users’ degree of satisfaction. 2. The variables of self-efficacy have visible effects on Green stationery procurement performance. 3. The variables of Green stationery procurement performance have visible effects on users’ degree of satisfaction. 4. The Green stationery procurement performance produces visible effects and results in between the intervening variables in self-efficacy and degree of user satisfaction. This research takes a deeper look into the process of energy conservation promotion, and implementing the sales and product management of stationery tools. Most likely this research will encounter difficulties and obstacles, and will also bring out some positive resolutions and suggestions to overcome them.