| Summary: | 碩士 === 國立高雄第一科技大學 === 工業設計研究所 === 98 === This study aims at the development of scenario analysis and innovative design for a campus tour guide service robot. During the service process, the tour guide robot may contact and interaction with people frequently.The design of such robot should give attention to user’s impression and feeling. The design process should focus on the functional design and emotional needs. The focus of this study is based on the theory of “human-centered design”. It attempts to understand the people''s perception and views of the campus tour guide service robot. This study is divided into five parts, including questionnaires survey and interviews, future scenario analysis, innovative design of appearance, user evaluation and prototype construction. We develop the innovative concept functions of robot and outline the perceived appearance of appropriate shape design. This tudy proposes three design suggestions and guidelines for the development of campus tour guide service robot, including future functional design concept of robot, form design of the robot and humanized design of the robot. By using this result we complete six concept innovation designs of the campus tour guide service robot, and evaluate the applicability and preference of users. Finally, we create the robot prototype, and realize the conceptual function design and form design for the campus tour guide service robot. From the results of perceptual evaluation, the evaluation of its applicability and preference is the highest of 40%. That is, the present tour guide service robot is suitable for the campus administration and teaching area.
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