| Summary: | 碩士 === 國防大學管理學院 === 資源管理及決策研究所 === 98 === The reorganization of military organizations recent years has caused military personnel duties changed frequently; and thus, the military members need to know what their duties and behaviors constantly. Feedback seeking behavior deals with organization members uses some strategy to know what their duties and behaviors in order to modify their behaviors such as to reduce the unknown situation in their environment. Previous studies found that the climate organized will influence individual’s perception of job satisfaction. Thus, there possibly exists relationship among individual’s feedback-seeking behavior, communication climate of the organization and individual’s job satisfaction. Consequently, the purpose of this study were three folds: (1) to explore the relationship between individual level of feedback-seeking behavior and job satisfaction; (2) to explore the relationship between organizational level of communication climate and the individual level of job satisfaction; (3) to explore the moderating effects of communication climate (organizational level) on the relationship between the individual level of feedback-seeking behavior and job satisfaction.
This study focused on volunteer officers, army officers, and hiring staffs with a period of work experience in military organization. There were 600 copies of questionnaire sent to the military officers and 421 samples were valid. We distinguish the valid samples into the individual level and organizational level, and then analyzed by Hierarchical Linear Model using HLM software.
The results showed that: (1) individual level of feedback seeking behavior has positive effect on job satisfaction significantly; (2) organizational level of communication climate has positive effect on the individual level of job satisfaction significantly; (3) organizational level of communication climate plays moderating effect on the relationship between the individual level of feedback-seeking behavior and job satisfaction. Finally, based on the findings, this study provides discussion and practical implications, and suggestions for future research.
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