| Summary: | 碩士 === 國立東華大學 === 高階經營管理碩士在職專班 === 98 === Owing to tremendous and sometime turbulent changes in the global financial environment during the recent years, the purpose of the thesis is to explore how financial bank employees responding to questions of overall job satisfaction and organizational commitment as well as comparing the result difference between the local and foreign banks as they relate to job satisfaction and organizational commitment. The banks in Taipei area selected for the questionnaire surveys and the results led to the as following results: The job satisfaction and organizational commitment of foreign bank employees were both higher than those of local bank employees. Local bank employees rate higher scores in different categories from their counterparts and the result clearly signified the fundamental difference between local and foreign banks on management systems. In the organizational commitment section, the study discovered similar views between local and foreign bank employees in organization identification and organizational involvement. Based on those results, the conclusion of the study would directly suggest that banks should recruit and select personnel identifying and representing well of individual bank’s culture and core value, while it is necessary for banks to set up an equitable salary and promotion systems, where as the final conclusion would be for banks to promote and enhance the quality training and professional development opportunities for their future emplyees. The objective of these efforts will ensure and promote job satisfaction and organizational commitment of the all bank employees, in order to improve overall productivity and competitiveness.
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