情緒勞務與服務品質間之關係:以個人工作、個人組織適配為中介變項

碩士 === 國立彰化師範大學 === 人力資源管理研究所 === 98 === The occupational has been focused on customer-oriented culture. Hence, it is necessary for company to treat employee as respect as customers. The service qualities of the companies rely on the first-line employee to supply high quality to satisfy customer. Wh...

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Bibliographic Details
Main Author: 黃秀琴
Other Authors: 蔡啟通
Format: Others
Language:zh-TW
Published: 2010
Online Access:http://ndltd.ncl.edu.tw/handle/04790594694431870491