Types of Service Failures and Recovery Measures for Ocean Freight Forwarder - A Case Study of B Computer Brand Company
碩士 === 國立交通大學 === 管理學院碩士在職專班運輸物流組 === 98 === As computer brand company is drifting towards globalization by term of supply chain efficiency, its manufacturer and consumer is linked by the 3RD party logistics , which is to play a key role to accomplish logistics of supply chain. Meantime, freight for...
Main Author: | 陳彥華 |
---|---|
Other Authors: | Feng, Cheng-Min |
Format: | Others |
Language: | zh-TW |
Published: |
2010
|
Online Access: | http://ndltd.ncl.edu.tw/handle/17867251029056025464 |
Similar Items
-
Quality Improvement of Service Recovery for Ocean Freight Forwarders in Taiwan
by: Tsai, Peipei, et al.
Published: (2011) -
An Empirical Study on Service Quality Gap of Ocean Freight Forwarder Service between Ocean Freight Forwarder and Customers-A case Study on Taiwan Weaving Industry
by: Hsieh, Yu-Hua, et al.
Published: (2011) -
Identifying the Influence of Service Recovery on Service Quality, Satisfaction and Loyalty in Ocean Freight Forwarding Service
by: Liao, Chia-Lin, et al.
Published: (2017) -
Evaluating The Service Operations Of Ocean Freight Forwarders
by: Ping-Hsun Su, et al.
Published: (2011) -
Relationships between Inner Resources and Customer Service Values for Ocean Freight Forwarders
by: Su-Hua Wei, et al.
Published: (2013)