A Systematic Framework of Supply Chain Quality Management and Improvement - Laptop Battery Pack

碩士 === 國立交通大學 === 高階主管管理碩士學程 === 98 === The purpose of this paper is to highlight the importance of the concept of quality in a supply chain and present a framework for its improvement. A literature review was conducted on key quality issues in supply chain. Various dimensions related to t...

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Bibliographic Details
Main Authors: Tsai, Feng-Chun, 蔡豐駿
Other Authors: Yang, Chyan
Format: Others
Language:zh-TW
Published: 2010
Online Access:http://ndltd.ncl.edu.tw/handle/41879141056578678022
Description
Summary:碩士 === 國立交通大學 === 高階主管管理碩士學程 === 98 === The purpose of this paper is to highlight the importance of the concept of quality in a supply chain and present a framework for its improvement. A literature review was conducted on key quality issues in supply chain. Various dimensions related to the quality in supply chain were explored. This was followed by in-depth exploratory interviews at different levels. Based on insights gained, a conceptual framework for improvement of quality in supply chain is presented. This paper explores research in the less explored area and offers practical help to researchers and practitioners in providing a direction for service quality improvement in the supply chain.