The Research on Subcontract Complaint in Private Construction– By Case of New Building in Hsin-Chu County

• Main Authors: Wu, Chia-San, 吳佳珊
• Other Authors: Dzeng, Ren-Jye
• Format: Others
• Language: zh-TW
• Published: 2009
• Online Access: http://ndltd.ncl.edu.tw/handle/19871323404800463460

碩士 === 國立交通大學 === 工學院碩士在職專班工程技術與管理組 === 98 === The construction complaint had been discussed so many years but it majority focus on public construction. There is some complaint news exposing between client and contractor in private building construction. But the actual circumstance is unknown. So, this study focuses on contractor in private building construction in Hsin-Chu County to study the complaint ratio in different subcontract type. This will help us to understand the complaint differentiation between private and public construction. This study use construction complaint type to be questionnaire category framework that is in Complaint Review Board for Government Procurement of Public Construction Commission in 2004. The total issued questionnaire is 120. The complaint ratio is 37.5% in Hsin-Chu private building construction by this study analysis and the highest complaint ratio is on construction Quality and Acceptance. In most of cases to solve complaint is reconciliation. On the other hand, the unclear criteria in construction quality judgment and the block issue in construction payment are the most effective complaint factors in private construction. And, the construction complaint type is obvious different with public construction.