Comparing Evaluations of Internal Service Quality within European and Chinese Cultures for Services provided by IT Departments
碩士 === 國立成功大學 === 國際管理碩士在職專班 === 98 === Previous research has found that contextual factors influence service quality. However, very little cross-cultural research studying internal service quality (ISQ) has been conducted and no research has compared European and Chinese cultures ISQ evaluations. T...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Published: |
2010
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| Online Access: | http://ndltd.ncl.edu.tw/handle/56904575384489471101 |