A study on the Relationships among Emotional Intelligence, Interpersonal Relationship and Job Performance in Taiwan Real Estate Industry

• Main Authors: Chien-ChiHsieh, 謝建基
• Other Authors: Hae-Ching Chang
• Format: Others
• Language: zh-TW
• Published: 2010
• Online Access: http://ndltd.ncl.edu.tw/handle/36575504118796470874

碩士 === 國立成功大學 === 國際企業研究所碩博士班 === 98 === This present study is to investigate whether there exists significant differences of the “Emotional Intelligence” and “Interpersonal Relationship” between real estate agencies of high and low job performance. Therefore, the main research purpose is to assure whether these two sorts of real estate agencies have significant differences among “Emotional Intelligence” and “Interpersonal Relationship”. Then, we want to find out whether there exists significant correlation among “Emotional Intelligence” and “Interpersonal Relationship”. Finally, we would provide meaningful conclusion and suggestion for real estate companies. We design a questionnaire consulted past literatures and scholars’ to carry out this survey. Real estate agencies of high and low job performances from eight real estate companies are selected and we distributed 215 questionnaires to those employees by convenient sampling. There are 206 questionnaires are returned, 60 questionnaires are ineffective, and 146 of them are effective samples. We adopted EXCEL and SPSS to analyze data. Statistical methods used in this study include Descriptive Statistics, T-test, Exploratory Factor Analysis and Pearson's Correlation. Results show that there are significant differences in Interpersonal Relationship and there are partial significant differences in Emotional Intelligence, and there are significant correlation between Emotional Intelligence and Interpersonal Relationship of those real estate agencies. Based upon the discovering from the research, suggestion is proposed. Build up a personality test that enhances measurement of Emotional Intelligence and Interpersonal Relationship, in order to find the most appropriate person or high job performance potential employees.