The Influences on Knowledge Sharing Behavior from Social Capital and Organizational Support Based on Social Cognitive Theory – A Case Study of the Manufacturing Industry in Taiwan

• Main Authors: Ming-PiaoWu, 吳明標
• Other Authors: Ming-Tien Tsai
• Format: Others
• Language: zh-TW
• Published: 2010
• Online Access: http://ndltd.ncl.edu.tw/handle/79703741466251074293

碩士 === 國立成功大學 === 工學院工程管理專班 === 98 === In the twenty-one century, the era of knowledge based-economy, the competitiveness of enterprises no longer depend on land, labor, plant, machinery and other tangible assets, but on more important assets, knowledge. Using knowledge management, comprised of knowledge identifying, acquiring, creation, sharing, transferring, using, storing and so on, to maximize knowledge is the most important issue of all enterprises. And knowledge sharing is therein an important factor. The study based on social cognitive theory is divided into three parts: environmental factors, personal factors and behavior factors on effects of organizational employee's knowledge sharing. Environmental factors include social capital and organizational support. Social capital include structural dimensions, relationship dimensions and cognitive dimensions, and respectively represent relationships, trust and shared vision, and then organizational support represent colleagues supports and supervisors supports. Individually and on behalf of personal factors and behavior factors is knowledge sharing attitude, and knowledge sharing behavior. The study attempts to establish a knowledge sharing behavior analysis model constituted of three dimensions based on social cognitive theory: environmental, personal, and behavior factors. The results could provide a reference for enterprises. Study objects is the employees from manufacturing industry in Taiwan. To collect the knowledge sharing data, we use the questionnaire, and there are 212 questionnaires recovered totally. Then we analyze data by using factor analysis, ANOVA and regression analysis. The study results of positive analysis were as follows: 1.Relationship and shared vision in social capital have significant effects on knowledge sharing attitude. 2.Colleagues supports and supervisors supports in organizational support have significant effects on knowledge sharing attitude. 3.Knowledge sharing attitude has significant effects on knowledge sharing behavior. 4.In the results of ANOVA with effective personal data variables, there are significant difference between the means in these factors: sex in relationship, marital status in supervisor supports, age in knowledge sharing behavior, and years of work experience in shared vision and knowledge sharing behavior.