Combination of Six Sigma Approach and Project Management to Building Water Proofing Project

• Main Authors: Seng-Sen Wang, 王森生
• Other Authors: Wen-Tsann Lin
• Format: Others
• Language: zh-TW
• Published: 2009
• Online Access: http://ndltd.ncl.edu.tw/handle/24929407337035051864

碩士 === 國立勤益科技大學 === 工業工程與管理系 === 98 === Water leaking is the number one killer of residential building ever since. According to the statistics of government, water leakage is the most concerned among the top ten issues for buying house. The qualities of building construction are mainly determined by the capabilities of contractor. More researches and discussion on the field may need to be arisen in order to get rid of these problems. However, it’s yet to be established a systematic management framework on waterproofing of building among the current practices in industry. Based on the objective of waterproofing, this research is accomplished with the use of Six Sigma methodology (DMAIC) on modeling the evaluation framework by integrating the importance, knowledge capability, and execution capability of audit points. Management can efficiently identify the gaps between knowledge and execution through define, measure, analyze, improve and control. Utilizing the generated evaluation results of audit point, management can work out a Kaizan plan to narrow down the gaps. Therefore, the philosophy of continuous improvement on waterproofing can be introduced into enterprises economically and timely. The framework is demonstrated through two comparative cases. We firstly collected audit findings from case A as baseline to identify the gaps between knowledge and execution, and then deploying SOP and training plan to improve the required capabilities. The case B was conducted following to evaluate the effectiveness of carrying out the project quality management and waterproofing. Comparing to traditional self-check approach, the study shows that the proposed framework can assist management to identify the areas requiring improvements more systematic and precision. The Key Term : Waterproofing, Project Quality Management, Six Sigma