A study of relationship between bus driver’s service behavior and internal service quality
碩士 === 國立政治大學 === 行政管理碩士學程 === 98 === As a result of the turbulent rivalry in the bus transportation industry and the raising consumer consciousness, an organization will not only strive for the profits, also further focus on their product quality, elasticity, service and any products that focus on...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2010
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| Online Access: | http://ndltd.ncl.edu.tw/handle/66560895546858187280 |