A Study on the Knowledge Management of Consolidated Travel Agency in Certificated Travel Councillor and the Front Line Sales Person

碩士 === 銘傳大學 === 觀光研究所碩士在職專班 === 98 === The main purpose of this paper is to discuss the knowledge management of the certified travel counselors of the consolidated travel agencies and the front line sales persons, by using the qualitative research methods with the in-depth interviews. The interviews...

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Bibliographic Details
Main Authors: Wei-De Wu, 吳偉德
Other Authors: Nien-Te Kuo
Format: Others
Language:zh-TW
Published: 2010
Online Access:http://ndltd.ncl.edu.tw/handle/71385837680603103202