The Study of Using TAGUCHI Loss Functions For On-Line Shopping Service Quality
碩士 === 立德大學 === 生產事業管理研究所 === 98 === With the rapid changes in information technology, the site features and services are innovative, customer preferences and needs areconstantly changing. For businesses, how to meet consumer demand and improve service quality is a very important issue. Used in in...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2010
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| Online Access: | http://ndltd.ncl.edu.tw/handle/04849977601834956834 |