| Summary: | 碩士 === 高雄醫學大學 === 藥學研究所碩士在職專班 === 98 === Background and purpose: Due to the lack of pharmacist, digital signage which offers patient medication counseling can improve correct delivery of medication information to patient. Simultaneously, pharmacists can advise patient complicated medication counseling by digital signage to promote level of satisfaction towards medication counseling.
Method: Digital signage system and video database of medication counseling help pharmacists offer patients adequate medication information depending on individual prescriptions. Pharmacists compare patients’ prescription to digital signage database and play medication counseling video at pharmaceutical dispensary. This survey is conducted from May 3 to May 15, 2010, a total of 220 questionnaires are collected and 219 are valid questionnaires. The content of the questionnaire includes the level of satisfaction, comment, cognition, and attitude about entertainment, information, interference, reliability, value and overall attitude towards the system.
Results: Digital signage system reminds patients to notice the medication information. 81% patients satisfied the medication counseling video and medication information delivered by digital signage. 83.1% believed the use of digital signage shorten the time of counseling medication information. Overall, 90% patients believe that digital signage system of medication counseling is high quality and help them make use of medication properly.
Conclusion: Digital signage of medication counseling is easy to be accepted and meet the patients’ expectations. Insufficient pharmacists can help patients who are lack of knowledge enhance the medication safety, the accessibility and satisfaction of medication information through the utilization of digital signage.
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