A Studay on Treating Patient relation and Hospital image in a Medical Center

碩士 === 高雄醫學大學 === 醫學社會學與社會工作學研究所 === 98 === The purposes of this study were mainly discuss the hospital treating patient relation. I compare the hospital image after analyzing service failures, service recover, satisfaction after service recover and loyalty from patients. The suday took a medical ce...

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Bibliographic Details
Main Authors: Jui-Ting Huang, 黃瑞廷
Other Authors: Cheng-Chih Chen
Format: Others
Language:zh-TW
Published: 2010
Online Access:http://ndltd.ncl.edu.tw/handle/98494785179790044063

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