A Study on the Job Performance of the Outsourced Employees in Banking Business

• Main Authors: Mei-Ling. Chang, 張美玲
• Other Authors: Chiu-Yung, Tai
• Format: Others
• Language: zh-TW
• Published: 2010
• Online Access: http://ndltd.ncl.edu.tw/handle/23502129553343580367

碩士 === 玄奘大學 === 國際企業學系碩士班 === 98 === Taiwan was caught in the financial crisis in Asia in recent years, and in response, many companies started downsizing and looked for manpower dispatching for lower costs. According to the data of last a few years, there is a trend of increasing manpower dispatching demands in banking business year after year. Therefore, this study is focused on the influence factors of manpower dispatching to banking business, and the result should b able to serve as the reference for banks to consider the continuation of manpower dispatching. Delphi method and analytic hierarchy process (AHP) were introduced to obtain the weighing factors for evaluation of job performance. Efficiency, performance and quality, the three aspects of job performance were investigated to understand how job performance affects the dispatched employees, and finally the evaluation indices were proposed for job performance.