The Study of the Causal Relationships among Employee Satisfaction, Service Quality, Customer Satisfaction and Financial Performance:Rehabilitation center, A Case of Taipei Veterans General Hospital
碩士 === 佛光大學 === 管理學系 === 98 === The purpose of this study explores the relationships among employee satisfaction, service quality, patient satisfaction and financial performance. This paper investigates the employees of Taipei Veterans General Hospital Rehabilitation Center to establish the model of...
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| Format: | Others |
| Language: | zh-TW |
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2010
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| Online Access: | http://ndltd.ncl.edu.tw/handle/99311089134157689687 |