A study of developing sales force knowledge management system for software industry.

碩士 === 中原大學 === 資訊管理研究所 === 98 === Traditional customer relationship systems are mostly developed by finance companies. The systems are focus on sales automation and sales activities recording. But the systems can’t help to store sales knowledge and sharing with others. So the traditional CRM syst...

Full description

Bibliographic Details
Main Authors: TZU-HAO Yang, 楊子浩
Other Authors: Tian-Yow Hwang
Format: Others
Language:zh-TW
Published: 2010
Online Access:http://ndltd.ncl.edu.tw/handle/k589q8

Similar Items