Summary: | 碩士 === 中原大學 === 企業管理研究所 === 98 === Peter Drucker said that "the best non-profits devote a great deal of thought to defining their organization's mission. Taiwan’s National Health Insurance system is a compulsory social insurance program. The Bureau of National Health Insurance and the medical care institutions is the pillar of the National Health Insurance system. They all have the non-profits organization characteristics. The Bureau of National Health Insurance has to make sure that health care quality in Taiwan will not be compromised due to resource constraints. The medical care institutions are set its organizational goal of providing quality medical care to patients in need of medical services. Based on this consensus, the Bureau of National Health Insurance has consistently worked together with the medical care institutions to provided quality care that goes beyond the call of duty to better satisfy the needs of the insured. Together they learn from business partnership experiences, promote, right health insurance make contributions of individuals and groups satisfaction, sustainable health care to take care of all the insured's health needs, demonstrates the value of its existence.
At present two major problems encountered Taiwan’s National Health Insurance system, financial imbalances and the quality of health care. How to make resources are appropriately configured and medical relative public demands, it can through changes interactive relationship between the Bureau of National Health Insurance and the medical care institutions. Following analysis of this study was that both the original vertical supervision of relations should be adjusted to partnership business model to improve health care resource allocation and improve the quality of the most effective medical services. The Bureau of National Health Insurance and the medical institutions use the value model to the vision of mutual recognition established under the common goal; through trust, commitment and coordination of the relationship between the characteristics of links to both partners, the partnership's value proposition is passed to all the insured. Through the mode of operation, the establishment of appropriate regulatory mechanism for the allocation of resources, equitable distribution of partnership benefits and risks, from the core partner organizations to contribute their unique assets, capabilities and processes. By communication behaviors and so on information share, partner participation and conflict solution, then achieve the partnership improvement medical service resources deployment and the medical service quality visible and the hidden benefit.
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