The relationship between the service quality of information service outsourcing and degree of satisfaction from P.Z.B. gap theory -- A Case Study of XY Company
碩士 === 元智大學 === 管理研究所 === 97 === The main purpose of this research, lies in the discussion of “The relationship between the service quality of information service outsourcing and degree of satisfaction from P.Z.B. gap model”, how the staff feels about the outsourcing service support and quality whic...
Main Authors: | Chung-Wei Hsu, 徐崇偉 |
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Other Authors: | Ja-Shen Chen |
Format: | Others |
Language: | zh-TW |
Published: |
2009
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Online Access: | http://ndltd.ncl.edu.tw/handle/37146341641501786870 |
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