| Summary: | 碩士 === 萬能科技大學 === 經營管理研究所 === 97 === In the intense competitive environment many companies try to reduce costs and make their profits largest. The most popular method to reduce personnel costs is downsizing. How to increase company’s competency and employees’ loyalty has become an important management issue.
Due to the increasing emphasis on the quality of life of individual families and the lifestyle of health and sustainability (LOHAS), the thesis investigated the link between the flexible work arrangement and performance. Research on personal/work life suggests that there is little research on the antecedents of personal/work life quality. By reviewing literatures, this research developed an integrative perspective to explore factors affecting the work performance, organizational commitment and personal/family life quality, includeing personality traits(locus of control), interpersonal relationship(supervisor trust), work environment(flexible work arrangement) and family factors(family responsibility).
The empirical samples were employees in service industry in Taiwan. By questionnaire survey, the total number of samples is 239. The empirical results reveal four findings: (1)Locus of control has positive impact on work performance and organizational commitment; (2)supervisor trust is positively related to work performance and personal/family life quality; (3)flexible work arrangement is positively related to work performance and personal/family life quality; (4)family responsibility has no impact on work performance, organizational commitment and personal/family life quality.
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