| Summary: | 碩士 === 臺北醫學大學 === 醫務管理學研究所 === 97 === The issue of self-efficacy began in the 1970s; it has become a common tool to
predict an individual’s actions and behaviors. Self-efficacy, in addition, has been used in various fields. Many published papers concluded that self-efficacy through intervention, can precisely predict an individual’s job satisfaction. Due to the nature of the medical field, job satisfaction asides from organization commitment and work performance, can influence customer-oriented behavior in hospitals. In view of this phenomenon, within the professional medical field, job satisfaction should be put more emphasis on. Therefore, the purpose of this study was to: (1) Explore the disposition of self-efficacy and personality traits in hospital nurses. (2) Explore the relationship among personality traits and self-efficacy. (3) Test the mediating role of self-efficacy in relationship between personality traits and job satisfaction.
Research designs included quantitative data collection and analysis. For exploratory purpose, this study elicited three different hospitals in Taiwan: two in the north and one in the middle of Taiwan. The survey included questionnaires that focus on personality traits, self-efficacy, and job satisfaction. 800 questionnaires were distributed and 676 were returned, response rate was 84.5%.
This study concluded the results as following: (1) Hospital nurses in either the public or private medical centers were the positive relationship with self-efficacy.
(2) Four of the five major personality traits including extraversion, conscientiousness, agreeableness, emotional stability, were positive relationship with self-efficacy.
(3) Agreeableness and emotional stability personality traits were positive relationship with job satisfaction. (4) The strength dimension of self-efficacy were positive relationship with job satisfaction. (5) Self-efficacy plays a part of the mediating role in relationship between personality traits and job satisfaction.
Based on these results, there were three suggestions: (1) When considering a position of worker in the nursing field, aside from education background and working experience, personality traits might be also considered. (2) Managers can increase self-efficacy of nurses through before-occupation training and on-the-job training. In addition, it has benefit upon keeping basic job satisfaction level also. (3) Managers should put emphasis on improving professional skills and mastery in nursing in order to well arrange executive cost and human resource.
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