The study of factors that influence the knowledge sharing

• Main Authors: Hsiu-Chuan Hsiao, 蕭秀娟
• Other Authors: 林谷峻
• Format: Others
• Language: zh-TW
• Published: 2009
• Online Access: http://ndltd.ncl.edu.tw/handle/32662647916034913357

碩士 === 淡江大學 === 會計學系碩士在職專班 === 97 === Improving the willingness of knowledge sharing among the work force is key to sustainable operations for businesses. The target company in the research is a Taiwanese meat processing company. It continuously challenged by growing number of like competitors in the market. And its once overwhelming leadership the brand used to enjoy declines. In order to face the changing environment, the management tries hard launching new programs to improve the process and efficiency of knowledge sharing. However, due to the heavy loading of this transition on intermediate management who is responsible to deliver the knowledge, the effectiveness of the large-scale reforms is limited. The research explores the relationship among “individuals’ profession conservatism”, interaction between team “trust” and organization “reform”. And what are the influences on the willingness of knowledge sharing, offering suggestions to organizations when establishing the framework of knowledge sharing for productive learning. The research is carried out through a questionnaire, of which the data fed back go through explorative factor analysis, factor analysis and top managemers interviews before setting up variable relationships and, eventually, the LISREL statistical software analysis is used to verify the hypothesis. The research finding indicates that, if the “trust” exist among individuals, the more “individuals’ profession conservatism” one possesses, the more “inherent knowledge” sharing. However, the level of willingness in sharing exposed knowledge is not influenced by either “trust” or “individuals’ profession conservatism”. Also, the more uncertainty posed by organization reform, the less trust among the team members, and this uncertainty is not in favor of willingness of knowledge sharing. The research hereby suggests that businesses who wish to have sustainable operations must build trust among intermediate management who is responsible for knowledge delivering, so that the communication and transparency of knowledge can be enhanced.