The Research of the Relationship Customer Orientationand The Intention of the Customer Behavior

碩士 === 國立臺北科技大學 === 商業自動化與管理研究所 === 97 === Because of the intangible nature of services and their high level of customer interaction and integration, customer orientation can be expected to play a crucial role in terms of economic success for service companies. customer contact personnel have a majo...

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Bibliographic Details
Main Authors: Jhih-Wun Yang, 楊志文
Other Authors: 廖森貴
Format: Others
Language:zh-TW
Published: 2009
Online Access:http://ndltd.ncl.edu.tw/handle/3nn32k