The Research of the Relationship Customer Orientationand The Intention of the Customer Behavior
碩士 === 國立臺北科技大學 === 商業自動化與管理研究所 === 97 === Because of the intangible nature of services and their high level of customer interaction and integration, customer orientation can be expected to play a crucial role in terms of economic success for service companies. customer contact personnel have a majo...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2009
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Online Access: | http://ndltd.ncl.edu.tw/handle/3nn32k |