| Summary: | 碩士 === 國立臺北科技大學 === 工業工程與管理研究所 === 97 === Recently, the Global Industrial PC Market is become more competitive. In order to maintain the competition advantage, many of company had believed that enhance the R&D Capability and Products Innovation as a key of success. Therefore, many company had starting consider to allocate more resources on products research and development field. In order to increase the Market Share, the “Customer Satisfaction” had become a major target of the company. The company needs to consider the customer satisfaction as a major concern during design and develop the products. Continuously products innovation will keep the company one step ahead compare with other competitor. However, the resource that is involved on products research and innovation will cause a huge investment of the company. Additionally, this huge investment will not guarantee to get successful products that are accepted by the market. Therefore, how to ensure the research and innovation direction is able to fulfill the market requirement becomes one of the important research topics. In this case, this project is based on the most popular Industrial PC products, Digital Signage and the Gambling-Slot Machine. This project is using a simulation that involves both TRIZ and four-phase QFDs theory to reduce a risk for products while penetrates a potential market. Using four-phase QFDs to consider the customer requirement during the design state will help to develop a product, which can fulfill the customer satisfaction, and to ensure the research direction is on a right way; By theory of TRIZ as a innovation method, It can ensure the possibility of the innovation can able to enhance the products capability and specification as a potential effectiveness. Therefore, It can ensure the effectiveness and the advantages of the innovation before decide to develop a products. And analyse the risk of the product market of potentiality and find out share the important spare part.
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