The Study of Customer Knowledge Loss phenomenon and The Determinants of Knowledge Loss
碩士 === 南台科技大學 === 企業管理系 === 97 === The purpose of this study is to explore the issue of customer knowledge loss from knowledge externalization to knowledge internalization. Prior researches indicated that knowledge externalization and internalization which have a positive influence on KM effectivene...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2009
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| Online Access: | http://ndltd.ncl.edu.tw/handle/54626794984151325987 |