Factors Influencing Customer Loyalty: A Study on Vietnam i-Cafe Service

碩士 === 樹德科技大學 === 資訊管理研究所 === 97 === Recent years have shown a growing interest in customer loyalty. The globalization of competition, saturation of markets, and development of information technology have enhanced customer awareness and created a situation where long-term success is no longer achiev...

Full description

Bibliographic Details
Main Authors: Phan Viet Hoan, 潘日環
Other Authors: 蕭銘雄
Format: Others
Language:en_US
Published: 2009
Online Access:http://ndltd.ncl.edu.tw/handle/06548260811366644798