The Performance Measurement of Software Industry：An Analysis in the Application of the Capability Maturity Model Integration (CMMI) System

• Main Authors: Chine-chun Hsu, 許建村
• Other Authors: Li Chang
• Format: Others
• Language: zh-TW
• Published: 2009
• Online Access: http://ndltd.ncl.edu.tw/handle/13490447819719022565

碩士 === 世新大學 === 企業管理研究所(含碩專班) === 97 === According to the Worldwide CMMI Implementation Report issued by the Software Engineering Institute (SEI) at the Carnegie Melon University up to September 2008, there have been 111 organizations implementing CMMI are certified in Taiwan and it was ranked the seventh in the world. From another angle, Taiwan can be ranked the first in the world if we consider the population density in. Whereas, there has not been sufficient evidences showing how those organizations performed after being certified by CMMI. This research is based on the data of the public listed Information Service Companies between 2002 and 2008 taken from Taiwan Economic Journal (TEJ) and those who have been certified on Level 3 of CMMI from the CMMI Project website from the Bureau of Industries of the Ministry of Economy. This research covers 12 organizations who have, or not, being certified by CMMI. The research is to analyze the efficiency value based on the BBC model of DEA. Four different approaches are to be made for Mann-Whitney U statistics. In each approach, we will try to utilize three combinations with different inputs and outputs. The purpose of this research is to create a useful reference for the government on CMMI implementation. It can also be a reference for those organizations who intend to implement CMMI in the future. The research leads us to the conclusion that being certified by CMMI Level 3 is not related to the efficiency improvement in those organizations and the possible reason could be most of them are certified in recent years and there has not been sufficient time for them to show the performance.