The Relationship between Satisfaction of Human Resource Management and Employee voice:The Mediating effect of Psychological safety

• Main Authors: Yi-Jen Lin, 林宜蓁
• Other Authors: Jen-wei Cheng
• Format: Others
• Language: zh-TW
• Published: 2009
• Online Access: http://ndltd.ncl.edu.tw/handle/13459418881313149107

碩士 === 國立臺灣科技大學 === 企業管理系 === 97 === Human resources are one of the major factors during organizational competitive advantage process. Through the motivation of human resource policies, employees not only required to contribute fully towards their work, they are also required to contribute to the re-structure process as part of their performance. Therefore, employees will consider the level of damage that will effect their reputation prior to the voicing. Thus, employee psychological safety is the major factor on employee voice. However, on the other hand, past empirical research showed little on the analysis of employee voice based on human resources policy. This research shows the analysis on human resources management (including salary pay, educational training, and career development) and the relationship between satisfaction level, psychological safety, and employee voice. The empirical research focused on the employees of logistics industry, 644 questionnaires were collected. After Lisrel analysis, the results are as follows: 1.The relationship among pay satisfaction, career development satisfaction is positive to employee voice. 2.The relationship among training satisfaction, career development is positive to psychological safety. 3.The relationship between psychological safety and voice is positive. 4.Psychological safety fully mediates training satisfaction’s influence on voice. 5.Psychological safety partially mediates career satisfaction’s influence on voice.