Core Competencies in IT-oriented Staff Members of the County of Research Core Competencies

• Main Authors: Yu-Yan Ting, 丁玉燕
• Other Authors: Wen-Ching Wang
• Format: Others
• Language: zh-TW
• Published: 2009
• Online Access: http://ndltd.ncl.edu.tw/handle/xsrce4

碩士 === 國立臺東大學 === 資訊管理學系碩士班 === 97 === County into a strip of the geographical environment, due to differences in geographical environment, Taitung County and other urban townships in remote areas, access to equipment, the ability of different resources, but also affected the popularity of Taitung County, the territory of the network and information technology degrees to use the depth of injustice. Therefore, this study hoped to understand, because the executive authorities and schools to obtain equipment and resources is different personnel will affect the ability of the core staff of the importance of the extent of its performance. Hope that through this study to explore and survey the literature to construct a County staff should have the core competencies and provide training for County personnel in the direction of the competent authority in order to enhance core competencies County personnel staff quality, customer-oriented to reach the Personnel Services. This study used a questionnaire survey to collect information to County administrative offices, schools for the study personnel, and to County administrative offices, schools for all staff questionnaire survey, and geographical location for the County of the characteristics of long and narrow, will be divided into four blocks of Taitung (Taitung city, Nagahama line Kuanshan line Dawu line), respectively, according to different organs of attributes (the executive authorities and the schools) as a questionnaire sent to randomly selected targets, a total of 560 questionnaires sent, recycling 451 questionnaires, and the recovery was 80.53%. After studying the results showed: First, the importance of core competencies of information and the performance level of the degree: the ability dimensions in the information to "a computer word-processing capabilities" for the most important, followed by "the application of computers to build a school authority or the ability of the personnel management system", the first The third is the "application of computers to simplify handling of personnel and operating procedures for the limitation of the ability"; but in the information the best performance of core competencies, namely "the ability to send and receive e-mail" and "the ability of a computer word-processing" to show staff members should be strengthened application of computer systems and the establishment of Personnel Management to simplify the processing of personnel cases. Second, the importance of the overall core competencies and performance level of the degree: County executive, school staff members believed that the most important core competencies as a "confidence-building"; but the best performance of the personnel staff is not "build confidence" the ability, and in the "confidence-building" level of average performance (M = 4.17) lower than the average of the importance of (M = 4.84), this results in the personnel's ability to build trust, there is room for improvement. Third, the executive and the school staff compare the corresponding two dimensions to illustrate the importance of the performance analysis of degree of difference: the executive and the school staff the core competencies of the importance of dimensions of the view, in the "information capacity" and " innovation and change, "these two dimensions of a significant difference, the executive staff that the" information capacity "and" innovation and change "the importance of the two dimensions than the performance of the personnel staff, but school personnel are exactly the opposite of the cognitive, They think that the personnel officer "information capacity" and "innovation and transformation" of the performance than the degree of its importance. Based on the above findings, personnel competent authority should be established first of all, the knowledge network platform, the concept of knowledge management and personnel staff to share knowledge and skills related to core competencies, offering part-time training courses for staff members to enhance their professional knowledge and skills, combined with training and career development; and personnel personnel should be established to enhance awareness of the quality of personnel services, will work to import the concept of core competencies, the core competencies in IT-assisted professional knowledge and skills of personnel, so in order to strengthen the core competencies to enhance organizational competitiveness.