A Study on the Relationship among Training Institute Service Quality, Satisfaction and Loyalty－A Case Study of National Civil Service Institute
碩士 === 國立臺北大學 === 公共行政暨政策學系碩士在職專班 === 97 === The purposes of this study were to construct an integrated model, to find out the identity and relationship among Training Institute service quality, satisfaction and loyalty, and to analyze the key factors of service quality, satisfaction and loyalty in...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2009
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| Online Access: | http://ndltd.ncl.edu.tw/handle/43076441394749634449 |