| Summary: | 碩士 === 國立臺北大學 === 犯罪學研究所 === 97 === ABSTRACT
A Study of The Attitudes of Police Public Security Strategy
Executors towards the Performance Appraisal System
by
Kao, Chi-Hung
January 2009
ADVISOR(S)： Dr. SHEU, CHUEN-JIM
DEPARTMENT：Graduate School of Criminology
MAJOR：Criminology
DEGREE：Master of Law
While police authorities promote public security strategies, performance appraisal systems for crime prevention and detection, accompanied by generous reward and severe punishment, are commonly established, with a view to requesting police public security strategy executors to meet the expected target precisely. Police units in recent years gradually discard the previous objective data performance-oriented assessment in which the data are derived from the rates of crime occurrence and solution, and the current assessment is based on people's satisfaction with public order and the police services. Public security strategies used to be negative ground area patrol and passive crime investigation but now are aimed to actively promote public services, to implement crime prevention, and to become problem-oriented strategies. Accordingly, the study of the course of important public security strategies in our country and performance appraisal systems has its significance.
This study, with qualitatively deep interviews, explores the performance appraisal systems for the police public security strategies, and adopts convenience sampling in which the subjects are field personnel of the police who actually conduct the performance appraisal systems for the police public security strategies. In order to obtain a comprehensive understanding of opinions from various sections, 10 subjects of different duties who are actually assessed in terms of the performance appraisal systems for public security strategies are interviewed in particular. They are Chief of precinct, Chief of police office, Section Chief, inspectors, police officers and so on. The findings are listed as follows:
First, the interviewers’ opinions on planning public security strategies: (1) the strategies are more or less the same; (2) the strategies should be planned by a select unit to set reasonable and reachable goals; (3) analysis of present problems and reference of the history are helpful; (4) there is a strong sense of mission in the fight against crime, but a lack of consensus about public security strategies.
Second, the interviewers’ attitudes to the implementation of public security strategies: (1) the traditional strategies are rigid and innovation is not enough for propaganda; (2) whether the public order is good or bad lies in how people feel about it, and the police service attitude is the key; (3) we are duty-bound to maintain public order and to support every citizen to do so; (4) both the joint defense concept and the community policing should be carried out; (5) enhancing the visibility of police and designing defensible space will help improve public order.
Third, the interviewers’ opinions on the performance appraisal systems for the police public security strategies: (1) the strategies contain numerous and complex details, and the performance appraisal process seems lengthy and endless; (2) the performance appraisal increases workload and pressure; (3) crime statistics is not real; (4) personnel rewards and punishments should be fair to appraisees; (5) a sense of accomplishment can be derived from crime prevention and public services.
Therefore, a few suggestions are proposed as follows in this study: First, to amend performance appraisal systems for public security strategies conducted by the police authorities; second, to improve the measures that performance appraisal brings about false crime statistics; third, to integrate reward and punishment systems to boost team morale; fourth, to encourage all the people to engage in crime prevention, and put emphasis on public services and people’s satisfaction with public security.
Key words: police public security strategy, organizational performance management, performance appraisal indicators
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